Refund Policy

If you’re not completely satisfied with your purchase, you may return it within 14 days of delivery for a full refund.
To be eligible for a return:

  • Items must be unused, unopened, and in their original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

  • For hygiene and safety reasons, certain cosmetic or personal care items cannot be returned once opened.

How to request a return:

  1. Contact us at [your support email] with your order number.

  2. Our team will provide you with return instructions.

  3. Once we receive and inspect the returned item, your refund will be processed to the original payment method within 5–10 business days.

Exchanges:
We only replace items if they are defective or damaged upon arrival.

Shipping costs:

  • Original shipping fees are non-refundable.

  • Customers are responsible for return shipping costs unless the product was defective or incorrect.